DEV | ENH    Roles and Responsibility
PROD Support Roles and Responsibility

Project Name  		Sharekhan
Client 				BNP Paribas
Objective  			Online Trading
Products  			50+

					Equity
					Derivatives
					Currency
					Commodity
					Mutual Funds
					IPOs

Data  :  19 Years
Name  :  OSS
         >20 TB
		 
PROCS   :   3000+     25+

Technologies and Tools : Oracle, Sybase, Java, Oracle Solaris 10
TOOL : CVS / SVN
     , JIRA   , Service NOW
	 , Autosys
	 , Toad, SQL Developer, 
	 , Putty, F-Secure SSH Client

DEV | ENH    Roles and Responsibility

    WR    Work Request 			WR389765    30-45   Days
	CR    Change Request		CR47826     7 to 10 Days

PROD Support Roles and Responsibility

L1   =>   INC Mgmt

	IR     Incident Request
	PR     Problem Request

SERVER      PROD_BLT_BOX  70 Jobs
	Job
	File 
		name | Business_date | ext |  H |  F